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Shipping policy

At Slickstoke, we strive to ensure that your order is delivered to you in a timely manner. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website.

1. Order Processing Time

All orders are processed within [Insert Number] business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. The estimated delivery time will depend on the shipping method you choose and your location. Please note that delivery times are estimates and are not guaranteed.

  • Standard Shipping: [Insert Estimated Delivery Time] business days
  • Express Shipping: [Insert Estimated Delivery Time] business days
  • Overnight Shipping: [Insert Estimated Delivery Time] business days

3. Shipping Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [Insert Number] hours.

4. Customs, Duties, and Taxes

Slickstoke is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Slickstoke is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently ship to South Africa. Please contact us for more information about international shipping options and rates.

7. Shipping Restrictions

We do not ship to PO boxes or military addresses. Orders will only be shipped to physical addresses.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

  • Email: info@slickstoke.co.za
  • Phone: 082 773 7147

By placing an order with Slickstoke, you agree to this Shipping Policy.

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